Faq’s

Physiotherapy is a healthcare discipline focused on assessing, diagnosing, treating, and preventing movement disorders and physical dysfunctions. Our physiotherapists use a range of techniques, including manual therapy, exercise prescription, and education, to help individuals restore and maintain optimal movement and function.

Physiotherapy can address a wide range of conditions, including but not limited to:

• Musculoskeletal injuries (e.g., sprains, strains, and fractures)
• Back and neck pain
• Joint pain (e.g., knee, hip, and shoulder issues)
• Post-surgical rehabilitation
• Sports injuries
• Chronic pain conditions (e.g., arthritis, fibromyalgia)
• Neurological conditions (e.g., stroke, multiple sclerosis)
• Temporomandibular joint (TMJ) disorders
• Pelvic health issues (e.g., incontinence, pelvic pain)
• Balance and vestibular disorders

In most cases, no referral is necessary to see a physiotherapist at PhysioTime. You can book an appointment directly with us. However, if you’re claiming physiotherapy services through certain programs (e.g., Medicare, WorkCover, or DVA), a referral from a GP may be required.

During your initial appointment, your physiotherapist will:

• Conduct a detailed assessment, including taking a history of your condition and examining your movement and posture.
• Identify the root cause of your issue and explain the diagnosis.
• Develop a personalized treatment plan tailored to your needs and goals.
• Begin treatment, which may include manual therapy, exercise prescription, and advice on how to manage your condition at home.

You’ll also have the opportunity to ask questions and discuss your expectations.

Typically, an initial consultation lasts between 45 minutes to 1 hour, while follow-up appointments usually take 30-45 minutes, depending on the complexity of your condition and treatment plan.

The number of sessions required depends on your specific condition, the severity of your symptoms, and your individual recovery goals. Your physiotherapist will provide a recommended treatment plan during your first visit, but ongoing evaluations will determine how many sessions you’ll need to achieve the best outcome.

Yes, physiotherapy is highly effective in managing and reducing chronic pain. We use a combination of pain management techniques, manual therapy, exercises, and education to help individuals with chronic pain conditions improve their quality of life. Our approach aims to reduce pain, improve function, and address the underlying causes of your condition.

Yes, we accept private health insurance. If you have physiotherapy cover in your plan, you may be eligible for rebates. Our clinic uses HICAPS, allowing you to claim your rebate on the spot. We recommend checking with your insurance provider for specific coverage details.

Our fees vary depending on the type of service and the length of your session. Please contact our clinic for detailed pricing information. We strive to offer competitive rates while delivering top-quality care.

es, we offer home visit physiotherapy services for patients who are unable to attend our clinic due to mobility issues or other constraints. Please contact us to arrange an appointment and discuss the details.

Yes, in some cases, you can claim physiotherapy through Medicare under the Chronic Disease Management (CDM)program (previously known as the Enhanced Primary Care Plan). To be eligible, you must be referred by your GP, and Medicare covers a limited number of sessions per year.

es, we are a registered provider of physiotherapy services under the National Disability Insurance Scheme (NDIS). We work with NDIS participants to create individualized treatment plans that help them achieve their goals and improve their quality of life. Contact us to learn more about how we can assist with your NDIS plan.

We accept various payment methods, including:

• Cash
• Credit/Debit cards

For your first appointment, please bring:

• Any relevant medical records, scans, or X-rays related to your condition.
• Comfortable clothing that allows easy movement.
• Your private health insurance card (if applicable).
• A referral letter (if claiming through Medicare, WorkCover, or TAC).

Yes, we offer physiotherapy services for individuals covered by WorkCover or the Transport Accident Commission (TAC). Our team works closely with case managers and employers to ensure a smooth and effective rehabilitation process. We also provide comprehensive return-to-work programs to support your recovery.

Absolutely! At PhysioTime, we specialize in sports injury physiotherapy, helping athletes of all levels recover from injuries and regain optimal performance. Our services include injury assessment, rehabilitation programs, and injury prevention strategies tailored to your sport and fitness level.

• Calling us at +(61)45-118-1807
• Emailing us at info@physiotime.com.au

At PhysioTime, the health and safety of our patients and staff are our top priority. We adhere to strict hygiene and infection control protocols, including:

• Regular sanitization of treatment areas and equipment.
• Use of personal protective equipment (PPE) by staff.
• Hand sanitizers available throughout the clinic.
• Adhering to social distancing guidelines where possible.